Customizable Data Points
Display up to 5 configurable data points with custom labels, values, and SF Symbol icons.
Introduction
SupportID is a customizable iOS/iPadOS app designed for enterprise deployments via Mobile Device Management (MDM). It displays device information and provides quick access shortcuts to system settings and your organization’s Self Service portal.
Why SupportID?
Section titled “Why SupportID?”When managing hundreds or thousands of devices, end users and IT support staff need quick access to device identifiers — serial numbers, asset tags, user assignments, and more. SupportID puts this information front and center, fully customizable through your MDM solution.
Storage Information
Visual storage usage display with a capacity bar showing used vs. free space.
Quick Access Shortcuts
Launch device Settings and your organization’s Self Service portal with one tap.
Fully MDM-Configurable
All settings are managed through Managed App Configuration — no app updates needed to change behavior.
Key Features
Section titled “Key Features”- Multiple UI Modes — Choose between Large (card-based) or Regular (list-based) layouts
- Self Service Integration — Supports Jamf Self Service+, Microsoft Intune Company Portal, and VMware Workspace ONE Intelligent Hub
- Zero Code Changes — Everything is configurable through MDM; deploy once, configure remotely
Supported MDM Platforms
Section titled “Supported MDM Platforms”SupportID works with any MDM solution that supports Managed App Configuration:
| Platform | Status | Guide |
|---|---|---|
| Jamf Pro | Fully supported | Jamf Pro Guide |
| Kandji | Supported | Kandji Guide |
| Microsoft Intune | Fully supported | Intune Guide |
| VMware Workspace ONE | Fully supported | Workspace ONE Guide |
Availability
Section titled “Availability”SupportID is available on the App Store for $0.99 per device. For enterprise and education deployments, the app can be purchased in volume through Apple Business Manager or Apple School Manager and assigned to devices via your MDM.
Requirements
Section titled “Requirements”- iOS 17.6 or later
- iPadOS 17.6 or later
- MDM enrollment for configuration delivery
- arm64 device (all modern iPhones and iPads)
Next Steps
Section titled “Next Steps”Purchase & DeploymentBuy through Apple Business Manager and deploy via MDM.
Quick StartGet SupportID configured in minutes with your MDM.
Configuration OverviewLearn about all available configuration options.