Data Points
SupportID supports up to 5 configurable data points, each with its own value, label, icon, and visibility toggle. Data points are the primary way to display device information to end users.
Configuration Keys
Section titled “Configuration Keys”For each data point (replace N with 1 through 5):
| Key | Type | Default | Description |
|---|---|---|---|
dataPointN |
String | "" |
The value to display (typically an MDM variable) |
dataPointNLabel |
String | "Data Point N" |
The label text shown above/beside the value |
dataPointNIcon |
String | (varies) | An SF Symbol name for the icon |
dataPointNVisible |
Boolean | true |
Whether this data point is visible |
Default Icons
Section titled “Default Icons”Each data point has a default SF Symbol icon if none is specified:
| Data Point | Default Icon | Symbol |
|---|---|---|
| 1 | 1.circle.fill |
A circled number 1 |
| 2 | 2.circle.fill |
A circled number 2 |
| 3 | 3.circle.fill |
A circled number 3 |
| 4 | antenna.radiowaves.left.and.right |
A radio antenna |
| 5 | ipad.and.iphone |
iPad and iPhone together |
Common Data Point Configurations
Section titled “Common Data Point Configurations”Serial Number
Section titled “Serial Number”<key>dataPoint1</key><string>$SERIALNUMBER</string><key>dataPoint1Label</key><string>Serial Number</string><key>dataPoint1Icon</key><string>barcode</string><key>dataPoint1Visible</key><true/>Asset Tag
Section titled “Asset Tag”<key>dataPoint2</key><string>$ASSETTAG</string><key>dataPoint2Label</key><string>Asset Tag</string><key>dataPoint2Icon</key><string>tag</string><key>dataPoint2Visible</key><true/>Assigned User
Section titled “Assigned User”<key>dataPoint3</key><string>$USERNAME</string><key>dataPoint3Label</key><string>Assigned User</string><key>dataPoint3Icon</key><string>person</string><key>dataPoint3Visible</key><true/>Device UDID
Section titled “Device UDID”<key>dataPoint4</key><string>$UDID</string><key>dataPoint4Label</key><string>Device UDID</string><key>dataPoint4Icon</key><string>antenna.radiowaves.left.and.right</string><key>dataPoint4Visible</key><true/>OS Version
Section titled “OS Version”<key>dataPoint5</key><string>$OSVERSION</string><key>dataPoint5Label</key><string>OS Version</string><key>dataPoint5Icon</key><string>ipad.and.iphone</string><key>dataPoint5Visible</key><true/>MDM Variable Syntax
Section titled “MDM Variable Syntax”Each MDM platform uses a different variable syntax:
| Variable | Description |
|---|---|
$SERIALNUMBER |
Device serial number |
$ASSETTAG |
Asset tag |
$USERNAME |
Assigned username |
$UDID |
Device UDID |
$OSVERSION |
iOS/iPadOS version |
| Variable | Description |
|---|---|
{{SERIAL_NUMBER}} |
Device serial number |
{{ASSET_TAG}} |
Asset tag |
{{USER_NAME}} |
User’s full name |
{{DEVICE_NAME}} |
Device name |
{{MAC_ADDRESS}} |
Wi-Fi MAC address |
{{MODEL}} |
Device model |
{{OS_VERSION}} |
iOS/iPadOS version |
| Variable | Description |
|---|---|
{{serialnumber}} |
Device serial number |
{{devicename}} |
Device name |
{{userid}} |
Azure AD user ID |
{{username}} |
User display name |
{{userprincipalname}} |
User email (UPN) |
{{deviceid}} |
Azure AD device ID |
{{osversion}} |
iOS version |
| Variable | Description |
|---|---|
{SerialNumber} |
Device serial number |
{AssetNumber} |
Asset number |
{EnrollmentUser} |
Enrolled username |
{EnrollmentEmail} |
Enrolled user email |
{DeviceName} |
Device name |
{DeviceUid} |
Device UDID |
{OsVersion} |
OS version |
Hiding Data Points
Section titled “Hiding Data Points”To hide a data point, set its visibility to false:
<key>dataPoint4Visible</key><false/>
<key>dataPoint5Visible</key><false/>Choosing Icons
Section titled “Choosing Icons”Use any valid SF Symbol name for data point icons. Popular choices include:
barcode— Serial numbers, identifierstag— Asset tagsperson— Usernames, assignmentsiphone/ipad— Device informationwifi/network— Network-related infolock.shield— Security information
Browse all available symbols at SF Symbols.