Skip to content

Data Points

SupportID supports up to 5 configurable data points, each with its own value, label, icon, and visibility toggle. Data points are the primary way to display device information to end users.

For each data point (replace N with 1 through 5):

Key Type Default Description
dataPointN String "" The value to display (typically an MDM variable)
dataPointNLabel String "Data Point N" The label text shown above/beside the value
dataPointNIcon String (varies) An SF Symbol name for the icon
dataPointNVisible Boolean true Whether this data point is visible

Each data point has a default SF Symbol icon if none is specified:

Data Point Default Icon Symbol
1 1.circle.fill A circled number 1
2 2.circle.fill A circled number 2
3 3.circle.fill A circled number 3
4 antenna.radiowaves.left.and.right A radio antenna
5 ipad.and.iphone iPad and iPhone together
<key>dataPoint1</key>
<string>$SERIALNUMBER</string>
<key>dataPoint1Label</key>
<string>Serial Number</string>
<key>dataPoint1Icon</key>
<string>barcode</string>
<key>dataPoint1Visible</key>
<true/>
<key>dataPoint2</key>
<string>$ASSETTAG</string>
<key>dataPoint2Label</key>
<string>Asset Tag</string>
<key>dataPoint2Icon</key>
<string>tag</string>
<key>dataPoint2Visible</key>
<true/>
<key>dataPoint3</key>
<string>$USERNAME</string>
<key>dataPoint3Label</key>
<string>Assigned User</string>
<key>dataPoint3Icon</key>
<string>person</string>
<key>dataPoint3Visible</key>
<true/>
<key>dataPoint4</key>
<string>$UDID</string>
<key>dataPoint4Label</key>
<string>Device UDID</string>
<key>dataPoint4Icon</key>
<string>antenna.radiowaves.left.and.right</string>
<key>dataPoint4Visible</key>
<true/>
<key>dataPoint5</key>
<string>$OSVERSION</string>
<key>dataPoint5Label</key>
<string>OS Version</string>
<key>dataPoint5Icon</key>
<string>ipad.and.iphone</string>
<key>dataPoint5Visible</key>
<true/>

Each MDM platform uses a different variable syntax:

Variable Description
$SERIALNUMBER Device serial number
$ASSETTAG Asset tag
$USERNAME Assigned username
$UDID Device UDID
$OSVERSION iOS/iPadOS version

To hide a data point, set its visibility to false:

<key>dataPoint4Visible</key>
<false/>
<key>dataPoint5Visible</key>
<false/>

Use any valid SF Symbol name for data point icons. Popular choices include:

  • barcode — Serial numbers, identifiers
  • tag — Asset tags
  • person — Usernames, assignments
  • iphone / ipad — Device information
  • wifi / network — Network-related info
  • lock.shield — Security information

Browse all available symbols at SF Symbols.