Storage Section

SupportID can display a visual overview of the device’s storage usage, showing used space, free space, and total capacity with a percentage bar.

Enabling/Disabling

The storage section is enabled by default. To control its visibility:

<!-- Show storage section (default) -->
<key>showStorageSection</key>
<true/>

<!-- Hide storage section -->
<key>showStorageSection</key>
<false/>

What’s Displayed

When enabled, the storage section shows:

• Visual capacity bar — A colored progress bar showing the ratio of used to free space
• Free space — Available storage in GB
• Total capacity — Total device storage in GB
• Usage percentage — Calculated from used vs. total space

How It Works

SupportID uses the iOS FileManager API to read device storage attributes:

• Total capacity is read from the system volume
• Free space is calculated from available capacity
• Used percentage is derived from the difference

Note

Storage values are updated when the app launches or returns to the foreground. They reflect the current state of the device at that moment.

Use Cases

The storage section is useful for:

• IT help desk — Quickly check if a device is running low on storage
• Shared devices — Monitor storage on iPads in classrooms or retail
• Compliance — Ensure devices maintain minimum free space thresholds

Hiding Storage

If storage information isn’t relevant to your deployment:

<key>showStorageSection</key>
<false/>

This completely removes the storage section from the UI, giving more space to data points and shortcuts.