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Data Points

SupportID supports up to 5 configurable data points, each with its own value, label, icon, and visibility toggle. Data points are the primary way to display device information to end users.

Configuration Keys

For each data point (replace N with 1 through 5):

KeyTypeDefaultDescription
dataPointNString""The value to display (typically an MDM variable)
dataPointNLabelString"Data Point N"The label text shown above/beside the value
dataPointNIconString(varies)An SF Symbol name for the icon
dataPointNVisibleBooleantrueWhether this data point is visible

Default Icons

Each data point has a default SF Symbol icon if none is specified:

Data PointDefault IconSymbol
11.circle.fillA circled number 1
22.circle.fillA circled number 2
33.circle.fillA circled number 3
4antenna.radiowaves.left.and.rightA radio antenna
5ipad.and.iphoneiPad and iPhone together

Common Data Point Configurations

Serial Number

<key>dataPoint1</key>
<string>$SERIALNUMBER</string>
<key>dataPoint1Label</key>
<string>Serial Number</string>
<key>dataPoint1Icon</key>
<string>barcode</string>
<key>dataPoint1Visible</key>
<true/>

Asset Tag

<key>dataPoint2</key>
<string>$ASSETTAG</string>
<key>dataPoint2Label</key>
<string>Asset Tag</string>
<key>dataPoint2Icon</key>
<string>tag</string>
<key>dataPoint2Visible</key>
<true/>

Assigned User

<key>dataPoint3</key>
<string>$USERNAME</string>
<key>dataPoint3Label</key>
<string>Assigned User</string>
<key>dataPoint3Icon</key>
<string>person</string>
<key>dataPoint3Visible</key>
<true/>

Device UDID

<key>dataPoint4</key>
<string>$UDID</string>
<key>dataPoint4Label</key>
<string>Device UDID</string>
<key>dataPoint4Icon</key>
<string>antenna.radiowaves.left.and.right</string>
<key>dataPoint4Visible</key>
<true/>

OS Version

<key>dataPoint5</key>
<string>$OSVERSION</string>
<key>dataPoint5Label</key>
<string>OS Version</string>
<key>dataPoint5Icon</key>
<string>ipad.and.iphone</string>
<key>dataPoint5Visible</key>
<true/>

MDM Variable Syntax

Each MDM platform uses a different variable syntax:

VariableDescription
$SERIALNUMBERDevice serial number
$ASSETTAGAsset tag
$USERNAMEAssigned username
$UDIDDevice UDID
$OSVERSIONiOS/iPadOS version

Hiding Data Points

To hide a data point, set its visibility to false:

<key>dataPoint4Visible</key>
<false/>
<key>dataPoint5Visible</key>
<false/>

Choosing Icons

Use any valid SF Symbol name for data point icons. Popular choices include:

  • barcode — Serial numbers, identifiers
  • tag — Asset tags
  • person — Usernames, assignments
  • iphone / ipad — Device information
  • wifi / network — Network-related info
  • lock.shield — Security information

Browse all available symbols at SF Symbols.